Shipping policy

 

All orders are processed same day if received by 11am CST, all later orders have the possibility of shipping the next business day. 

Please note that during large sales, special promotions, holidays, or periods of unusually high order volume, processing and shipping times may be slightly longer than our standard timeframe. We appreciate your patience and understanding as our small team works to get every order on its way as quickly as possible.

When placing your order, please confirm that all billing and payment information is accurate to avoid any delays in shipment. Please contact info@psphoenixshop.com to report any issues with your shipment. We do not take responsibility for any lost or stolen packages that track as delivered; however, we will work with you to file a claim for replacement. 

Free Standard Shipping in Domestic United States for orders over $75 (not applicable to custom hat orders). Expedited shipping can be chosen for a flat rate at checkout. *We are not responsible for delays once received by USPS or UPS. These delays are out of our control. Any expedited shipping fees are non-refundable. Note that some sale items may be subject for a shipping fee due to the extreme discount.