Custom Mardi Gras Hat – Mardi Gras Mambo | Phoenix Shop
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Usually ready in 24 hours
Celebrate Carnival season in style with our Mardi Gras Mambo Custom Hat, a handmade, personalized Mardi Gras accessory designed to stand out at parades, krewe parties, Mardi Gras balls, and festive celebrations.
Each custom Mardi Gras hat is individually created with hand-burned details, giving it a unique, one-of-a-kind look. Whether you're dressing up for a Mardi Gras parade in New Orleans, celebrating with your krewe, or looking for a special Carnival accessory, this statement hat is designed to complete your Mardi Gras outfit.
Why You'll Love This Custom Mardi Gras Hat
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Handmade and one of a kind: Every hat is individually created, with natural variations that make each design unique.
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Personalized details: Select your available customization options to make your hat your own.
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Perfect for Mardi Gras events: A standout accessory for krewe celebrations, parade days, Carnival festivities, and Mardi Gras parties.
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Multiple color options: Available in Lavender, Ivory, Taupe, Tan, Nude, Sage Green, Cabo Fine Palm and Rancher Palm Leaf.
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Locally offered by Phoenix Shop: Shop this custom Mardi Gras accessory from our boutique in Mandeville, Louisiana.
Hat Sizing
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Small: 54–56 cm
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Medium: 55–58 cm
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Large: 58–61 cm
Custom Order Details
Each Mardi Gras Mambo hat is handmade to order, with a typical turnaround time of 1–2 weeks. Rush production is available. If you need your hat by a specific date, please include that information with your order.
Select your customization options before adding the hat to your cart. For additional questions, contact info@psphoenixshop.com.
Important Information
Because each hat is handmade and features hand-burned details, colors, placement, and finished designs may vary slightly from the product photos. These differences are part of what makes your custom hat unique.
Please double-check all personalization information before placing your order. All custom hat sales are final, and personalized items cannot be returned or exchanged due to customer-entered errors.
Make your next Mardi Gras celebration memorable with a custom hat that's as unique as your krewe!
Sizing Information
Refund Policy
We hope you love everything you order from Phoenix Shop, but if something isn’t quite right, we’re happy to help!
You have 14 days from your order date to return your item. All returns must be postmarked or done in store within 14 days of purchase.
What Is Eligible for Return
Our return policy is for store credit or exchange only.
We do not offer refunds to the original form of payment.
Store credit is issued as a Phoenix Shop gift card and never expires.
To be eligible for a return, your item must be in the same condition you received it — unworn, unwashed, smoke-free, with tags attached, and in its original condition. Items that do not meet these requirements may be refused.
Final Sale Items
The following items are considered final sale and are not eligible for return or exchange:
- Sale or clearance items, including sale section on website, sale rack at the shop or any special promotions
- Any order where a discount code 15% or more was used
- Custom hats
- Jewelry
- Accessories
- Home decor
All returned final sale items are subject to refusal or a 15% restocking fee at our discretion. Email info@psphoenixshop.com for special requests or concerns.
Discount Policy
If you use a discount code that is 15% or more, your items are considered final sale.
Late Returns
Items returned outside of our 14-day return window may be subject to refusal or a 15% restocking fee at our discretion.
Damaged or Incorrect Items
We want you to love your order! If something arrives damaged, defective, or incorrect, please notify us within 3 days of delivery so we can review the issue.
Exchanges or store credit for damaged items will be handled on a case-by-case basis to prevent abuse of our policy.
How to Start a Return
Getting started is easy!
- Log into your Phoenix Shop Account here or at the top right of our home page.
- Find your order and click Request Return.
- You’ll get an email confirming your request, and we’ll review it within 24 hours.
Once approved, we’ll send you a prepaid return shipping label. A $7.95 return shipping fee will be deducted from your store credit amount.
Please make sure your return is shipped within the 14-day return window. Returns sent outside of this window may be refused or subject to a 15% restocking fee.
Once your return is received and inspected, you’ll receive an email confirmation. If approved, your store credit will be issued, or your exchange will be processed if the item is in stock.
Need help? We’re always happy to assist! Reach out to us anytime at info@psphoenixshop.com.
Shipping Policy
In most cases, orders are processed same day if received by 12pm CST, all later orders will ship the next business day.
Please note that during large sales, special promotions, holidays, or periods of unusually high order volume, processing and shipping times may be slightly longer than our standard timeframe. We appreciate your patience and understanding as our small team works to get every order on its way as quickly as possible.
When placing your order, please confirm that all billing and payment information is accurate to avoid any delays in shipment. Please contact info@psphoenixshop.com to report any issues with your shipment. We do not take responsibility for any lost or stolen packages that track as delivered; however, we will work with you to file a claim for replacement.
Free Standard Shipping in Domestic United States on orders over $75. Expedited shipping can be chosen for a flat rate at checkout.
*We are not responsible for delays once scanned by USPS or UPS. These delays are out of our control. Any expedited shipping fees are non-refundable. Note that some sale items may be subject to a shipping fee due to the extreme discount.